Can you provide duplicate CDs of my cassette transfer?
We can for £6.00 per CD. We will keep your audio files for a month after transfer to save you having to post your cassette again.
My cassette is broken or it breaks during the transfer. Can you repair it?
With your permission, we will attempt to repair the cassette, and, if successful, charge you £10 for the repair and £24 for the subsequent transfer to CD. There will be an unavoidable lapse in the audio quality at the point of repair. If we are unable to repair the cassette, we will refund your payment.
How will you track the CD?
For music tapes we will add a track marker for each individual item. For spoken word we will add a track marker every ten minutes for ease of navigation through the CD.
Can you make my cassette sound better?
We will edit out unnecessary silences and tape hiss between tracks and raise the volume to industry standard when appropriate. If the recording has been taken from a vinyl record we will remove clicks caused by scratched vinyl.
Will you return my cassette with the CD?
We will return your cassette with the CD and keep the soundfile of the transfer for a month in case you need further CD duplication.
Will my cassette transfer onto one CD?
Because a CD can only contain a maximum of eighty minutes of audio, C90 and C120 cassettes may need transfer to two CDs. Unlike some companies, we don't charge extra for this.